FAQ
Frequently Asked Questions:
- Do you do custom work? Yes! If you have a custom design in your mind or would like to customize one of my existing designs, please contact me to discuss the possibilities.
- When will I get my order? All items are hand made. Each order is made in the order that I received it. Although different items take different amounts of time to complete, most orders reach my customers within two to three weeks of the date they place their order.
- Do you offer Military Discounts? I offer free shipping on all of the items in my Military Pride Collection!
- Do you ship to Military APO's? Yes, I use the USPS, so your military addresses will be honored.
- Do you ship outside the USA? Yes, I use the USPS to ship worldwide and charge a flat rate of $16 for standard shipping.
- Do you do rush orders? Because each item is hand crafted, I cannot make guarantees regarding meeting a deadline sooner than two to three weeks of your order date. However, if you contact me with your situation, or leave a note in the check out comment box, I will do my best to accommodate your request. Expedited shipping is available to speed up the shipping time, and if a specialty carrier is needed, such as Fed Ex overnight, I can usually make arrangements. Customer is responsible for extra shipping charges.